Refund policy
Digital products and access issues.
Quietly Better products are digital downloads supplied immediately after successful payment. This policy does not limit any rights you have under applicable consumer law.
Change-of-mind refunds
Because digital access is provided immediately, purchases are generally not refundable after the download has been supplied or accessed, except where applicable law gives you a right to a refund.
Faulty files or failed access
If a purchased file is faulty, incomplete, or cannot be accessed, contact Quietly Better using the seller details associated with your Stripe receipt. Reasonable steps will be taken to repair, replace, or restore access to the file.
What to include
Provide the email used at checkout, the product purchased, and a description of the issue. Never send full card details or security codes.